Privacy Policy

Privacy Policy

Last Updated: 03/01/2026


1. Introduction

Kress Cooper Chartered Accountants is committed to protecting the privacy and confidentiality of personal data. This Privacy Policy explains how we collect, use, store, and safeguard personal information when individuals interact with our website or use our accounting, tax, and advisory services. As a firm affiliated with the Institute of Chartered Accountants in England and Wales (ICAEW), we adhere to high professional and ethical standards, including strict confidentiality obligations. Our handling of personal data follows generally accepted data protection principles and applicable privacy laws.

 

2. Information We Collect

We may collect and process personal information necessary to provide our professional services and maintain effective communication with clients and website users. This may include personal identification information such as names, contact details, and business information. In the course of delivering accounting, taxation, and advisory services, we may also receive financial data, accounting records, and other relevant documentation required to fulfil our professional responsibilities. In addition, certain technical information, such as IP addresses, browser types, device information, and website usage data, may be collected through standard website technologies such as cookies.

 

3. How We Use Your Information

The information we collect is used primarily to provide professional accounting, taxation, and advisory services and to respond to enquiries or requests submitted through our website or communication channels. Personal data may also be used to manage client relationships, deliver contracted services, comply with professional or regulatory obligations, improve our services and website functionality, and communicate relevant updates or information about our services where appropriate.

 

4. Legal Basis for Processing

We process personal data based on legitimate business purposes and applicable legal requirements. Personal data may be processed when it is necessary to perform services requested by a client or to fulfil contractual obligations. In some cases, processing may also be required to comply with professional, regulatory, or legal responsibilities. We may also process personal data where it is necessary for our legitimate business interests, provided such processing does not override the rights and freedoms of individuals. Where required, consent will be obtained before processing personal data for specific purposes such as marketing communications.

 

5. Data Sharing

In order to deliver professional services effectively, we may share relevant information with trusted third parties such as regulatory authorities, government bodies, professional advisers, and service providers including secure cloud software platforms and IT support providers. Any sharing of personal data is conducted only when necessary and in accordance with applicable privacy and confidentiality obligations. As an ICAEW-affiliated firm, we maintain strict professional standards and ensure that third parties handling data on our behalf apply appropriate security and privacy protections. We do not sell personal information to third parties.

 

6. Data Security

Kress Cooper Chartered Accountants implements appropriate technical and organisational security measures designed to protect personal data from unauthorised access, disclosure, alteration, or destruction. Access to personal information is restricted to authorised personnel who require the information to perform their professional duties. We maintain secure systems and procedures consistent with professional standards applicable to accounting and advisory firms.


7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with professional, regulatory, or legal obligations. In many cases, accounting and tax records must be retained for a minimum period required by applicable laws or professional standards. Once the retention period has expired, personal data may be securely deleted or anonymised unless longer retention is required for legitimate business or legal reasons.

 

8. Your Data Protection Rights

Individuals may have certain rights regarding their personal data under applicable data protection laws. These rights may include the ability to request access to personal information held about them, request correction of inaccurate or incomplete data, request deletion of personal data where appropriate, object to or restrict certain types of processing, and request the transfer of personal data to another organisation where technically feasible. Individuals wishing to exercise any of these rights may contact us using the details provided in this policy.

 

9. Cookies

Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and improve website functionality. Cookies allow us to understand how visitors interact with our website so that we can improve navigation and performance. Users can manage or disable cookies through their browser settings if they prefer not to allow certain tracking technologies.

 

10. Third-Party Links

Our website may contain links to external websites operated by third parties. These websites have their own privacy policies and practices, and Kress Cooper Chartered Accountants does not accept responsibility for the content, security, or privacy practices of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

 

11. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, please contact:

Kress Cooper Chartered Accountants

Email: uk@kresscooper.com

Address: 45 Temple Road, Richmond, TW9 2EB, London

Phone: +44 20 3959 7779

 

12. Changes to This Policy

Kress Cooper Chartered Accountants may update this Privacy Policy from time to time to reflect changes in legal requirements, professional standards, or business practices. Any updates will be published on this page along with the updated revision date.